Refund Policy

Refund Policy

At Havok, we strive to provide reliable and high-quality server hosting and management services. Before making a purchase, please review the following refund policy carefully.


No Refunds

All payments for services, including server hosting, addons, and premium features, are final and non-refundable. By purchasing any service from Havok, you acknowledge and accept that refunds will not be provided under any circumstances.


Why We Do Not Offer Refunds

  • Our services are provisioned immediately after purchase, including server setup and allocation of resources.

  • Once a server is deployed, resources and time are dedicated specifically to your account.

  • This policy ensures fairness and sustainability for all users.


Exceptions

While we do not offer refunds, we are committed to providing support for:

  • Technical issues affecting server functionality.

  • Assistance with setup, configuration, or troubleshooting.

If you encounter problems with your service, please contact our support team and we will work with you to resolve them.


Contact

For any questions regarding this Refund Policy or support inquiries:

Support Email: [email protected]

Support Server: https://discord.com/invite/PfNYFmEwyN

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